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30-DAY returns

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Have a question about your order, delivery, return, payment, or one of our products? Our customer service team is happy to assist you.

We aim to provide clear and timely support and respond to inquiries within 24 hours.

Business Information

Store Name: Azalora
Company Name: JvHEcom
Address: Blauwe Zegge 19, 2498 EW The Hague, Netherlands
Chamber of Commerce Number: 97908282
VAT Number: NL005297557B82

Contact Details

Email: info@azalora.com
Phone: +1 (914) 429-4309

For questions regarding an existing order, please include your order number in your message so we can assist you as efficiently as possible.

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM ET
Saturday: 10:00 AM – 2:00 PM ET
Sunday: Closed

We aim to respond to your inquiry within 24 hours.

Please note: Our business address is not necessarily our return address. If you wish to return an order, please contact us first and follow the instructions provided in our Return & Refund Policy.

Get in touch

Contact Form

Have a question or need help? We’d love to hear from you. Fill out the form and we’ll get back to you as soon as possible.